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Frequently Asked Questions
Q:How do I cancel my subscription?
You can cancel your subscription at any time from your Account Settings. Go to Settings > Billing > Cancel Subscription. Your access will continue until the end of your current billing period.
Q:Can I import my existing customer data?
Yes! Marqly supports CSV import for contacts and leads. Go to CRM > Contacts > Import and follow the step-by-step guide. We also support direct integrations with popular CRMs.
Q:Is my data stored in South Africa?
Yes, all customer data is stored in secure data centers located within South Africa, ensuring POPIA compliance and faster access speeds for local users.
Q:Do you offer training or onboarding?
All Pro and Enterprise plans include personalized onboarding sessions. We also offer free weekly webinars to help you get started.
Q:Can I connect my own domain to my Marqly website?
Absolutely! You can connect any custom domain to your Marqly website. We provide step-by-step DNS configuration guides and support for all major domain registrars.
Q:What payment methods do you accept?
We accept all major credit cards, EFT, and PayStack payments. All prices are in South African Rand (ZAR) with no currency conversion fees.
Still need help?
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