Cookie Policy
This policy explains how Marqly uses cookies and similar tracking technologies on our website and platform. We are committed to being transparent about the data we collect and how it is used.
Quick Summary
We use cookies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences at any time through our cookie consent banner or your browser settings. Essential cookies are always active as they are required for the platform to function securely. We will never sell your personal data or use cookies for purposes not disclosed in this policy.
What Are Cookies?
Cookies are small text files (typically a few kilobytes) that are stored on your device (computer, tablet, or mobile) when you visit a website or use an online platform. They are widely used to:
- Keep you logged in to your account securely
- Remember your preferences and settings
- Understand how you use our platform to improve it
- Process payments and maintain shopping carts
Cookies can be persistent (remain on your device for a set period or until you delete them) or session (deleted automatically when you close your browser).
In addition to cookies, we may use similar technologies such as local storage, session storage, and web beacons for the purposes described in this policy.
Types of Cookies We Use
Essential Cookies
Required for the platform to function properly. These cannot be disabled as they enable core features like authentication, security, and session management.
Functional Cookies
Remember your preferences and settings to provide a personalized experience across the platform.
Analytics Cookies
Help us understand how users interact with our platform, which features are used most, and where improvements can be made.
Marketing Cookies
Used to measure the effectiveness of our marketing campaigns and deliver relevant content. Only set with your explicit consent.
Specific Cookies We Set
The following is a detailed list of cookies that may be set when you use the Marqly platform. This list may be updated as we add or remove features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb_session | Supabase authentication session — keeps you logged in | Session |
| sb_refresh | Authentication refresh token — extends your session securely | 7 days |
| marqly_prefs | User preferences and dashboard settings | 1 year |
| marqly_theme | Dark/light mode preference | 1 year |
| marqly_onboarding | Tracks onboarding progress for new users | 90 days |
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics — session state and campaign tracking | 2 years |
| cookie_consent | Stores your cookie consent preferences | 1 year |
| paystack_* | PayStack payment session — ensures secure transaction processing | Session |
Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Consent Banner
When you first visit Marqly, our cookie consent banner allows you to choose which categories of cookies you accept. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Browser Settings
Most web browsers allow you to block, delete, or manage cookies through their settings. Check your browser's help documentation for instructions:
Opt-Out Tools
For analytics cookies, you can install the Google Analytics Opt-out Browser Add-on. For third-party marketing cookies, visit the relevant provider's opt-out page.
Impact of Disabling Cookies
While you can disable most cookies, please be aware that:
- Essential cookies cannot be disabled as they are required for the platform to function securely.
- Disabling functional cookies may reset your preferences (e.g., theme, language) on each visit.
- Disabling analytics cookies limits our ability to identify and fix issues affecting your experience.
- Core platform functionality (authentication, payments, messaging) will continue to work.
Third-Party Cookies
We use services from trusted third-party providers that may set their own cookies when you use the Marqly platform. These third parties have their own privacy policies governing the use of your data:
Google Analytics
Tracks page views, user journeys, and feature usage to help us improve the platform.Privacy Policy →
PayStack
Payment processing. Sets session cookies during checkout to ensure secure transaction handling.Privacy Policy →
Supabase
Authentication and real-time database. Sets session cookies for secure login management.Privacy Policy →
Cloudflare
CDN and security services. Sets performance and security cookies.Privacy Policy →
Questions About Cookies?
If you have questions about our use of cookies or would like to exercise your data protection rights, please contact us:
Marqly Privacy Team
Email: privacy@marqly.co.za
Response time: We aim to respond within 7 business days.